Logo for Mobile Event Solutions NJ featuring green and black colors, with images of trailers, stars, and bold text.
The black silhouette of a human face profile with a large eye, a nose, and a small mouth.
Logo for the MES Golf Experience, featuring a golf ball on a tee, a golf course with a flag, and a golfer swinging, with text indicating it is a division of Mobile Event Solutions LLC.

POLICIES & TERMS

Mobile Event Solutions NJ LLC
Last updated: January 17, 2026

These policies apply to all rentals, experiences, and services provided by Mobile Event Solutions NJ LLC (“MES NJ”), including but not limited to event trailers, mobile golf simulator experiences, staffing, and add-on rentals.

1. Booking & Payment Policy

  • A signed agreement and security deposit are required to secure your event date.

  • Remaining balance is due prior to or on the event date, unless otherwise agreed in writing.

  • Pricing may vary based on event type, duration, location, access, staffing needs, and date availability.

  • MES NJ reserves the right to decline bookings that pose safety, access, or operational concerns.

2. Event Services & Delivery Fees

  • All rentals include an event services fee, which covers delivery, setup, breakdown, pickup, and standard sanitation.

  • Delivery mileage beyond the included service radius is billed per mile (round-trip) from Forked River, NJ.

  • Client is responsible for ensuring:

    • Clear access for delivery vehicles

    • Adequate setup space

    • Legal permission to host the event at the selected location

Delays caused by restricted access or inaccurate event details may result in additional fees.

3. Power, Space & Site Requirements

  • An adequate power source (outlet) is recommended unless a generator is included in the rental from MES NJ.

  • MES NJ is not responsible for event interruptions caused by:

    • Power failure

    • Inadequate electrical supply

    • Venue restrictions

  • Client must confirm space requirements prior to booking. Refunds are not issued for site incompatibility discovered on arrival.

4. Weather Policy (Outdoor Events)

  • MES NJ services operate rain or shine unless conditions are deemed unsafe.

  • Severe weather (high winds, lightning, flooding, unsafe ground conditions) may require:

    • Temporary suspension

    • Event modification

    • Early shutdown for safety

  • Weather-related cancellations are handled on a case-by-case basis.

5. Cancellation & Rescheduling Policy

  • A valid credit card or debit card is required to guarantee and pay for your reservation. There will be a $100 cancellation fee for all parties or events cancelled after payment is received and within 14 days of scheduled event.  NO REFUND in the event of customer cancellation within 14 days of your event.

  • Client-initiated cancellations:

    • Cancellations within 14 days of the event will result in full balance forfeiture

  • Rescheduling is permitted subject to availability and may incur additional fees.

  • MES NJ reserves the right to cancel due to:

    • Unsafe conditions

    • Equipment failure

    • Acts of God

    • Events beyond reasonable control

In such cases, MES NJ will work with the client toward rescheduling or partial refund where appropriate.

6. Damage, Liability & Security Deposits

  • Client assumes responsibility for all equipment during the rental period.

  • Any damage, loss, excessive cleaning, or misuse will be billed to the client.

  • A refundable security deposit may be required for extended or high-risk events.

  • MES NJ is not responsible for:

    • Injuries resulting from misuse

    • Damage caused by guests, intoxication, or negligence

    • Loss of personal items

7. Supervision & Guest Conduct

  • Adult supervision is required at all times for the Mobile Golf Simulator.

  • MES NJ reserves the right to shut down equipment if unsafe behavior is observed.

  • Alcohol service (if applicable) must comply with local laws and venue regulations.

  • MES NJ staff may refuse service if conditions become unsafe or hostile.

8. Staffing & Attendant Policy

  • Certain events require a MES NJ event attendant.

  • If an attendant is declined, the client accepts full responsibility for proper use.

  • MES NJ is not liable for issues arising from unstaffed operation.

9. Add-Ons, Rentals & Consumables

  • Add-on items are subject to availability.

  • Consumables (food, beverages, paper goods, ice, etc.) are non-refundable once delivered.

  • Substitutions may be made if specific items are unavailable.

10. Branding, Media & Marketing

  • MES NJ may capture photos or videos during events for promotional use.

  • Clients may request exclusion from marketing content in writing prior to the event.

  • All branding, logos, and materials remain the property of Mobile Event Solutions NJ LLC.

11. Right of Refusal

MES NJ reserves the right to refuse service to any client or event that:

  • Violates local laws

  • Poses safety risks

  • Misrepresents the nature of the event

  • Fails to comply with these policies

12. Agreement Acceptance

By booking services with Mobile Event Solutions NJ LLC, the client acknowledges and agrees to all policies outlined on this page.